Download or read book You're Smarter Than They Make You Feel written by Paula J. Caplan and published by New York : Free Press ; Toronto : Maxwell Macmillan Canada. This book was released on 1994 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a book for anyone who has sought help from a doctor, lawyer, teacher, auto mechanic, or other expert, and ended up no better off and left with a sense of powerlessness. Caplan discusses the strategies experts typically use to intimidate clients, their reasons for doing so, and provides a wealth of counterstrategies.